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Author Topic: Problems with XP machine after defrag  (Read 1405 times)
smle0303
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« on: August 04, 2011, 12:37:35 pm »

 Shocked Hi: I downloaded and used defrag v4.3.1 two days ago. I now have some severe problems including

1 - I Cannot connect to the internet via any search engine and they do not recognise my profile
2 - My F Secure virus protection will not work and appears to be switched off
3 - All my system restore points prior to the date of defrag have disappeared
4 - I cannot access Microsoft help.

I can still receive Outlook Express emails

Could you please urgently help me to resolve this problem


Rob Poole





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Darlis
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« Reply #1 on: August 04, 2011, 12:46:00 pm »

3 - All my system restore points prior to the date of defrag have disappeared
See [FAQ]Why do I have less diskspace after running MyDefrag?.

It is unlikely that MyDefrag is responsible for the other points, see [FAQ]How safe is MyDefrag?.
Because of the disabled antivirus program I would suspect that you downloaded a virus from somewhere. Where did you download MyDefrag from?
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WHRoeder
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« Reply #2 on: August 08, 2011, 02:47:53 am »

I also agree. Either you download myDefrag from somewhere other than this site.
Or more likely, your antiVirus was somehow turned off AND you THEN caught one.
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