Crash Report

[brucep]

I have a new (to me) laptop and installed MyDefrag on it. Within 1 minute of starting "monthly on system disk" processing, I get a message that MyDefrag has crashed.

Hence, I followed the steps to UNinstall MyDefrag and reinstall the debug version of MyDefrag.

The MyDefrag.debugging logfile suggests that there is a problem with the DRAM memory of my computer. I have looped exhaustive memory-diagnostics for 24 hours with no failures.

Here is the entire contents of MyDefrag.debugging logfile below. Can you suggest any resolution to this problem?

============MyDefrag.debugging logfile ===============
10:35:16 I have crashed in function 'DefragThread' in source '.\MyDefrag.cpp' on line 52.
  Exception: ACCESS_VIOLATION (the memory could not be read or written)
  Command line: "C:\Program Files\MyDefrag v4.3.1\MyDefrag.exe"
  Context is not locked.
  1. At line 121 in 'd:\www.mydefrag.com\sources\lib\programhints.cpp'
  2. At line 142 in 'd:\www.mydefrag.com\sources\lib\programhints.cpp'
  3. At line 310 in 'd:\www.mydefrag.com\sources\lib\programhints.cpp'
  4. At line 2485 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  5. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  6. At line 1267 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  7. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  8. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  9. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  10. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  11. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  12. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  13. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  14. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  15. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  16. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  17. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  18. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  19. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  20. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  21. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  22. At line 360 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  23. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  24. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  25. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  26. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  27. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  28. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  29. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  30. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  31. At line 590 in 'd:\www.mydefrag.com\sources\lib\execute.cpp'
  32. At line 709 in 'd:\www.mydefrag.com\sources\lib\execute.cpp'
  33. At line 916 in 'd:\www.mydefrag.com\sources\lib\execute.cpp'
  34. At line 47 in 'd:\www.mydefrag.com\sources\mydefrag\mydefrag.cpp'
Trying to crash the other threads for debugging purposes....
======================

[Darlis]

Looks like it's the "Program Hints" crash. Look here for a solution.

[brucep]

Yup - you are correct. I should have spent more time researching before I posted.

The ''fix' for me was ==>  "Delete all files in your Windows\Prefetch folder."

Now, I guess I have to UnInstall the deug version of MyD and reInstall the standard MyD.

[Darlis]

You can make your PC faster with Prefetch properly enabled. Just read the rest of the post I linked to.

[codeblu]

I also had the same problem but thanks to DArlis' post I was able to fix it right away ^^.. thanks again!