just updated to version 3 - crash

[stanl]

I can defrag C: as a data disk but not as a system disk. I have included the first and last pasts of the debug file.  Stan

Version: MyDefrag v4.3.1
Date: 2010/11/07 06:57:18
Windows version: v5.1 build 2600 S
Commandline: "C:\Program Files\MyDefrag v4.3.1\MyDefrag.exe"
Working Directory: C:\Program Files\MyDefrag v4.3.1
Userid: stanl
InstallPath = C:\Program Files\MyDefrag v4.3.1\
06:57:18 Debug = 175
06:57:18 BatteryPower = ask
06:57:18 DiskmapFlip = ON
06:57:18 FileMoveChunkSize = 1073741824
06:57:18 OtherInstances = Ask
06:57:18 Ignoring SetScreenSaver(OFF) because screensaver is not activated.
06:57:18 Ignoring SetScreenPowerSaver(OFF) because screen power saver is not activated.
06:57:18 Process priority is now NORMAL.
06:57:18 Slowdown = 100.000000
06:57:18 WhenFinished = Wait
06:57:18 WindowSize = restore
06:57:18 Finished executing the script.
06:57:18 Showing the script chooser dialog.
06:57:18 Read key 'Software\MyDefrag\GuiPosition' from registry: '0 600 0 500 0 1 -1 -1 -1 -1 1280 800'
06:57:18 Saved 'Software\MyDefrag\GuiPosition' = '0 600 0 500 0 1 -1 -1 -1 -1 1280 800'
06:57:18 Saved 'Software\MyDefrag\GuiPosition' = '0 600 0 500 0 1 -1 -1 -1 -1 1280 800'
06:57:18 Saved 'Software\MyDefrag\GuiPosition' = '0 600 0 500 0 1 -1 -1 -1 -1 1280 800'
06:57:19 Read key 'Software\MyDefrag\GuiScript' from registry: ''
06:57:19 Searching folder for scripts: C:\Program Files\MyDefrag v4.3.1\*.MyD
06:57:19 Read key 'Software\MyDefrag\GuiScript' from registry: ''
06:57:19 Searching folder for scripts: C:\Program Files\MyDefrag v4.3.1\Scripts\*.MyD
06:57:19   Found: AnalyzeOnly.MyD
06:57:19     Path = C:\Program Files\MyDefrag v4.3.1\Scripts\AnalyzeOnly.MyD
06:57:19     Title = Analyze only
06:57:19     Description = Analyze the selected disk(s). The script will write a report to the 'MyDefrag.log' file, and will automatically pause between disks so you can view and interpret the diskmap.
06:57:19   Found: AutomaticDaily.MyD
06:57:19     Ignoring script because it has no Title or no Description.
06:57:19   Found: AutomaticMonthly.MyD
06:57:19     Ignoring script because it has no Title or no Description.
06:57:19   Found: AutomaticWeekly.MyD
06:57:19     Ignoring script because it has no Title or no Description.
06:57:19   Found: ConsolidateFreeSpace.MyD
06:57:19     Path = C:\Program Files\MyDefrag v4.3.1\Scripts\ConsolidateFreeSpace.MyD
06:57:19     Title = Consolidate free space
06:57:19     Description = Move files and directories to the beginning of the disk(s). This can be useful on very full disks, to make room for manouvering big files. The script will move everything to the beginning of the disk, beginning with files at the end of the disk. It will fragment files to create parts that exactly fill gaps.
06:57:19   Found: DataDiskDaily.MyD
06:57:19     Path = C:\Program Files\MyDefrag v4.3.1\Scripts\DataDiskDaily.MyD
06:57:19     Title = Data Disk Daily
06:57:19     Description = Fast defragment and optimize the selected disk(s). This script is designed for every day use on data disks (all disks except the C: disk). It moves a minimum of data on the harddisk and finishes very quickly, but will not defragment  extremely large files and will not fill all the gaps on the disk.


07:06:28 I have crashed in function 'DefragThread' in source '.\MyDefrag.cpp' on line 52.
  Exception: ACCESS_VIOLATION (the memory could not be read or written)
  Command line: "C:\Program Files\MyDefrag v4.3.1\MyDefrag.exe"
  Context is not locked.
  1. At line 121 in 'd:\www.mydefrag.com\sources\lib\programhints.cpp'
  2. At line 142 in 'd:\www.mydefrag.com\sources\lib\programhints.cpp'
  3. At line 310 in 'd:\www.mydefrag.com\sources\lib\programhints.cpp'
  4. At line 2485 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  5. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  6. At line 1267 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  7. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  8. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  9. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  10. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  11. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  12. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  13. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  14. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  15. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  16. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  17. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  18. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  19. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  20. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  21. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  22. At line 360 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  23. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  24. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  25. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  26. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  27. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  28. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  29. At line 43 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  30. At line 4766 in 'd:\www.mydefrag.com\sources\lib\interpret.cpp'
  31. At line 590 in 'd:\www.mydefrag.com\sources\lib\execute.cpp'
  32. At line 709 in 'd:\www.mydefrag.com\sources\lib\execute.cpp'
  33. At line 916 in 'd:\www.mydefrag.com\sources\lib\execute.cpp'
  34. At line 47 in 'd:\www.mydefrag.com\sources\mydefrag\mydefrag.cpp'
Trying to crash the other threads for debugging purposes....
07:06:29     Stopping....

[Darlis]

Looks like the "program hints" crash. Look here for a solution?

[stanl]

No, that didn't work - here is the end of the latest debug file. I'm assuming is I just use the defrag data disk option for C: - I'll be O.K. since that works. P.S. this porblem is on my XP laptop; no issues of my Win7 PC.

15:47:20 I have crashed in function 'wWinMain' in source '.\MyDefrag.cpp' on line 133.
  Exception: ACCESS_VIOLATION (the memory could not be read or written)
  Command line: "C:\Program Files\MyDefrag v4.3.1\MyDefrag.exe"
  Current context locks:
    ShowItemInfo
  1. At line 525 in 'd:\www.mydefrag.com\sources\lib\items.cpp'
  2. At line 886 in 'd:\www.mydefrag.com\sources\lib\graphics.cpp'
  3. At line 892 in 'd:\www.mydefrag.com\sources\lib\callback.cpp'
  4. At line 70 in 'd:\www.mydefrag.com\sources\mydefrag\mydefrag.cpp'
  9. At line 117 in 'd:\www.mydefrag.com\sources\mydefrag\mydefrag.cpp'
  10. At line 263 in 'f:\dd\vctools\crt_bld\self_x86\crt\src\crt0.c'
Trying to crash the other threads for debugging purposes....

[Darlis]

This seems to be a different crash. Could you post the lines before that, too?

[stanl]

Sorry, after I posted that I ran mydefrag for a data disk and it overwrote the debug (but ran successfully). I just ran mydefrag for system disk (daily). No pop-up error, it just died after zone 3

07:43:09     Finished FileActions.
07:43:09   Zone 4 of 6
07:43:09   Starting FileSelect for zone 4 (at line 53 column 3).
07:43:09     Cleaning up old data from memory.
07:43:09       Finished cleaning up old data from memory.
07:43:09     The volume has already been analyzed, using existing data.
07:43:09     Starting FileBoolean.
07:43:09     Calculating the maximum end of the gap.
07:43:09       Iteration 1: 8839 unmovable clusters after 14690748, new ZoneBegin = 14681909
07:43:09       Iteration 2: 8839 unmovable clusters after 14681909, new ZoneBegin = 14681909
07:43:09       Maximum end of gap = 14681909
07:43:09     Analyzing the program hints
07:43:09     Ignoring hintfile 'C:\WINDOWS\Prefetch\NTOSBOOT-B00DFAAD.pf' because it is older than 30 days (2010/06/13 13:53:17)
07:43:09     Sorting the program hints

[Darlis]

It still looks like the "program hints" crash. "NTOSBOOT-B00DFAAD.pf" shouldn't be older than 30 days if you followed the instructions here.

[stanl]

2nd time seemed to be a charm. I swear I deleted prefetch before, and besides I run CCleaner regularly and assumed that removed .pf files older than 2 weeks.  Anyway, the System defrag ran.  Thanks. Stan

[dennisse]

Same thing that happened to me. Worst I had to reformat